Goal 1

Provide The Highest Quality Customer Service In Pursuit Of Excellece

Objectives

  • Establish, administer and effectively communicate sound policies, rules and practices that treat employees with dignity and equality while maintaining City compliance with employment and labor laws, City policies, and labor agreements.
  • Develop and maintain Human Resources job function procedures
  • Ensure that the employees in the Human Resources Department are given the tools, training and motivation to operate in the most efficient and effective manner.
  • Maintain a Human Resources annual calendar of major activities

Measurement of Achievement

  • Complete Standard Operating Procedures, developing one policy per month and post on Shared drive within one (1) week of finalization.
  • Meet with Department Heads as necessary to obtain feedback regarding Human Resources services annually.
  • Update documented guidelines for Human Resources job responsibilities within one (1) month of a major change.
  • Ensure that all employees attend at least one (1) training class regarding Human Resources issues.
  • Maintain the annual calendar on the shared drive and update it.