Point and Pay Update

September 10, 2017

Hurricane Preparedness Plan – Activated

 

Communication #3

 

September 10, 2017 – 12:00 PM ET

 

What’s Happening?

Point & Pay offices will be closed Monday September 11, 2017 and Tuesday 12, 2017.

The latest projected path for Hurricane Irma is for it to take a northwest direction closer to the Tampa Bay area than predicted 48 hours ago.

As mentioned in our previous communication, expect a delayed response on all non-critical requests.

 

What does this mean for Point & Pay services?

 

All Point & Pay services will continue to be available. Payment processing will not be affected.

 

What will happen next?

 

Point & Pay will send updates via email periodically as this weather event evolves and as we have additional information to provide.

 

Who do I call during this time if I have questions or an issue to report?

 

Continue to call the Client Support number and/or use the client support email address below.

888-891-6064, Option 2 or email us at: agencysupport@pointandpay.comH